UPDATE ON ORDERS TO EUROPE
A message to our customers in the EU regarding Brexit.
Updated Mon 8 feb 2021
We are now shipping to Europe again. Please note that your package will be subject to import duty and custom fees. This is due to the UK leaving the EU.
These fees are your own responsibility to pay upon receiving your package. The fees vary from country to country and also depending on the amount of your total order value, it can vary from 10%-20%. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
You (the customer) will pay these charges to the courier which is FedEx. Dixiegraze do not receive this money nor do we charge these fees upfront. In some cases FedEx may deliver your package first and invoice you for the extra import charges later on, usually you will receive a bill in the mail.